Some time we have face problem (Microsoft Surface Won’t Turn) with Microsoft surface after put it in sleep mode it not turn on or not wake up from sleep mode. Here some useful tips to solve this issue. Method will work for Microsoft Surface Book, Surface Pro 2, Surface Pro 3 and Pro 4. If you have Surface Book then first try to charge tablet only to check there is no issue with Surface Book keyboard bottom part. If problem in bottom part then tablet won’t charge and not turn on until you charge tablet battery.
Try the forced restart method:
Force shutdown Surface and restart by pressing down on the power button for 30 seconds. Do not release the power button before 30 seconds even if the screen starts responding. If this works, charge your device up to at least 40% and then install the latest updates for Windows and Surface so that the device functions perfectly. If this solution doesn’t work, there is another way to go about it.
Surface won’t turn on
This is for Surface boot problem on Windows 10 in particular. When you see that Surface has turned off and it won’t turn back on when you press the Power button and that nothing changes with the unresponsive black screen like in an off state or power-saving mode, here are the things you could try.
1] Press power button
Yes, this is too obvious even to mention but do give it some time and then try switching it back on by pressing the power button just once. Wait for a minute or two just in case it works. Sometimes it does. If it doesn’t, read on.
2] Charge the device
Sometimes the charge drops so low that the device just won’t turn back on. If the battery is completely drained, put the device on charge for 10 minutes before trying to turn it on again. It might show the charging sign for up to 15 minutes before responding to the power button.
3] Use hotkeys to wake Surface
If you have a keyboard connected, use this hotkey combination. Press the Win+Ctrl+Shift+B keys all at once.
If you don’t have the keyboard connected, there is a way for the tablet mode too. Quickly press the Volume Up+Volume Down buttons simultaneously thrice. It should be brisk, and you will need to press both the volume buttons thrice within 2 seconds.